Shipping & Returns

 

Shipping

  • Orders through the shop are shipped within 4 business days after payment.
  • Custom orders are shipped 2-4 months after payment.

All orders within the US are shipped from Boston, MA via USPS 2-Day Priority Mail® for a flat rate of $9.49.

For international orders, please submit the form below, and you will receive a response momentarily to arrange your shipping options.

 

Returns

All sales are final and non-refundable. However, if you are dissatisfied with your order, please submit a form via the contact page stating your concerns.

 

Lifetime Warranty

Each creation is designed to last forever as long as it is cared for properly. If your design begins to lose its shine over time, you can send it in for a professional cleaning, which includes a professional polishing and re-tightening of the crystal settings.

Professional cleanings for smaller pieces (under 3") are $19, and $29 for larger pieces (over 3"). Your freshly polished piece(s) will be sent back to you within a week of it (or them) having been delivered to Growavy.

You may request a professional cleaning via the contact page.